1. Commitment to Privacy & E-E-A-T Standards
At Framburg Lighting (a Division of American Lighting Brands), we respect your privacy and are committed to safeguarding all business data, architectural drawings, technical specifications, and personal information shared with us. Operating continuously from Bellwood, Illinois since 1905, our brand built its reputation on trust, craftsmanship, and professional integrity. This Privacy Policy details our data collection, usage, and security practices for global commercial specifiers, interior designers, showroom partners, and international buyers.
2. Data Collection & Trade Inquiries
When you interact with our website, request project quotes, download engineering catalogs, or submit architectural design inquiries, we collect necessary business communication data. This ensures we can provide professional trade support tailored to your project requirements.
Information Automatically Collected:
- Technical System Metrics: IP addresses, browser specifications, operating system details, device characteristics, and network connection parameters used for site stability and security.
- Interaction Analytics: Session length, navigation paths, catalog viewing trends, and resource downloads to continuously improve user experience for commercial specifiers.
Information Voluntarily Provided by Business Partners:
- Contact & Corporate Identification: Full name, professional title, corporate affiliation, business email address, physical mailing address, and direct phone contact details.
- Project & Specification Parameters: CAD files, architectural blueprints, customized dimension requirements, electrical compliance targets, finish references, and schedule estimates submitted for commercial estimation.
Confidentiality of Architectural Drawings & Custom IP
As a custom lighting manufacturer, Framburg treats all customer-submitted drawings, proprietary CAD files, project renderings, and specification sheets as strictly confidential property. Proprietary design files are restricted to internal engineering, tooling, and quotation teams, and are never shared with unauthorized third parties or overseas fabricators.
3. Use of Collected Data
Framburg processes collected information strictly for legitimate commercial lighting design, product manufacturing, order processing, and customer support functions, including:
- Fulfilling customized architectural lighting quotes, engineering evaluations, and factory lead-time assessments.
- Processing commercial orders, facilitating freight logistics, and issuing export documentation for international shipments.
- Providing technical verification regarding electrical specifications (120V system standard or specialized project voltages).
- Sending critical product updates, catalog additions, and regulatory compliance notices to registered specification partners.
4. Cookies & Tracking Technologies
Our website utilizes necessary technical cookies to enhance portal navigation, remember preference settings, and aggregate anonymous website traffic performance. These cookies help us evaluate which lighting collections and technical resources are most valuable to commercial procurement agents.
Users maintain complete control over cookie settings within their web browsers and can disable optional tracking at any time without compromising core site browsing functionality.
5. Information Sharing & Third-Party Policy
Framburg Lighting adheres strictly to a zero-sale data policy. We do not sell, rent, trade, or monetize commercial buyer data, inquiry details, or contact lists to external advertising networks or data brokers.
We share operational data only under the following controlled circumstances:
- Authorized Logistics Partners: Freight forwarders, international shipping carriers, and customs brokers necessary to transport completed lighting orders to project job sites.
- Authorized Dealer Network: Local lighting showrooms or regional specification representatives when local project assistance or physical sample review is requested.
- Legal & Regulatory Compliance: When mandated by valid legal process, statutory requirements, or to protect the physical safety, property, and legal rights of Framburg Lighting and our employees.
6. International Data Transfers & Global Compliance
Framburg Lighting operates and manufactures all products at our facility located at 941 Cernan Drive, Bellwood, Illinois 60104, USA. Information submitted from outside the United States is transferred to and processed on secure servers within the United States. We uphold rigorous data protection standards designed to align with international privacy regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) standards.
7. Data Security & Retention Standards
We maintain physical, technical, and administrative safeguards to prevent unauthorized access, data alteration, disclosure, or destruction of client information. Secure encrypted communication protocols (HTTPS/TLS) protect data transmitted to our site.
Business records, technical project files, and customer correspondence are retained only for the duration necessary to satisfy project warranty terms, regulatory recordkeeping mandates, and long-term customer service support.
8. Rights of Global Buyers & Contact Information
Depending on your jurisdiction, you possess specific legal rights regarding your business and personal data. You may request access to, correction of, or deletion of your contact information held in our records, or opt out of non-essential trade communications at any time.
For inquiries, formal data privacy requests, or specification assistance, please contact our dedicated sales and compliance team in Bellwood, Illinois:
Framburg Lighting – Sales & Specification Support
941 Cernan Drive, Bellwood, IL 60104, U.S.A.
Toll-Free Phone: 800-428-5367
Direct Line: +1-800-428-5367